Google Cloud Digital Leader Practice Exam

According to Google's AI principles, which scenario is an irresponsible use of AI technology?

1. Creating mass blog posts by using generative AI

2. Using data on previous customer interactions

3. Forecasting customers that are likely to have a higher lifetime value

4. Tracking user activity in financial organizations

The correct answer is: Creating mass blog posts by using generative AI

Creating mass blog posts using generative AI can be considered an irresponsible use of AI technology because it raises concerns about misinformation, content quality, and potential manipulation. Generative AI has the capacity to produce large volumes of content quickly, but this can lead to a dilution of authentic human expression and creativity. It may also result in the spread of inaccuracies or unreliable information if not monitored properly. The potential for bots to create an overwhelming amount of content can overwhelm genuine discussions and lead to an environment where users are unable to discern quality content from poor or misleading sources. In contrast, the other scenarios—using data on previous customer interactions, forecasting customer lifetime value, and tracking user activity in financial organizations—are more aligned with responsible uses of AI. These applications typically involve data-driven insights that can enhance customer experiences, improve service offerings, and ensure better financial management. They also fall within a framework that emphasizes ethical standards and accountability, which are key components of Google's AI principles.